“Needs to be outgoing and positive”. This is a phrase most job ads contain in our industry. At first glance one wouldn’t think anything special about it. Why wouldn’t you want positive and outgoing people? The past couple of days I have been painting our apartment. While doing so I tend to be accompanied by the BBC World Service. The other day there was a mention of a study by Joe Forgas which shows that “Being grumpy is good for you”